I need help—who should I email?
Visit our FAQ for quick answers. If you can’t find your answer in FAQ, see the areas below to get your message to the right person.
Warranty: Register your bike, or get advice on making a claim, please visit our Warranty Page
Sponsorship: Visit our sponsorship page.
Jobs: See available opportunities on our Careers Page
Product Tech Assistance: For technical assistance with a Niner product that you already own, please visit our Product Tech Page
Online Store: For questions about an order placed through our Online Store, email
and reference your order number which should have been emailed to you at the time it was placed.
Bike Demos: Find the nearest demo tour stop or demo a bike at the Factory.
Address: 2330 East Prospect Road, Suite A, Fort Collins, CO 80525
Hours: Monday – Friday 9 AM – 5 PM
Other Questions: If you can’t find an answer in our FAQ page, email general inquiries to